Showing Up When It Matters Most: Supporting Our New York Nurses Amidst the Strike
At Keta Medical Center, we believe patient-centered care isn’t just a buzzword but a commitment to show up in real moments of uncertainty.Many of our patients are caregivers themselves, some of whom are nurses impacted by the recent New York nursing strike.
Some of these workers may suddenly face disruptions to their health insurance coverage, and with that disruption can come anxiety, stress, and a very real fear: will I be able to continue my treatment when I need it most?
That is why Keta Medical Center is working with any impacted patients to ensure they can continue care during the strike, including working to address any gaps in coverage for both ketamine treatment and supportive care such as therapy and psychiatric care.
We’re not Leaving Our Patients Behind
Nurses dedicate their lives to caring for others, and are often working under immense pressure, which is why we believe it is our duty to support them when they need care themselves.Ketamine therapy provides relief for those struggling with depression, anxiety, PTSD and other mental health conditions. It is most effective when delivered safely and consistently within a medically supervised environment. Disruptions in care can undermine progress, particularly for individuals managing treatment-resistant mental health conditions.
At moments like this, our focus is squarely on providing reassurance and continuity of care.
A Commitment to Continuity, Safety, and Patient-Centered Care
Patient-centered care is often discussed in terms of logistics such as verifying insurance, following evidence-based protocols and maintaining high clinical standards. While these are essential, truly patient-centered mental health care goes deeper. It means showing up for patients despite the circumstances. We recognize that the world beyond our clinic doors plays a huge role in our patients’ progress and takes into consideration pressures related to work, finances and everyday life that can compound existing mental health concerns.This moment is a real-world example of what patient-centered care looks like in practice. When our patients need us more, we don’t step back. We step in.
If you are an existing Keta Medical Center patient impacted by the New York nursing strike and have questions about coverage or next steps, our team is here to support you.
