Ready to transfer your ketamine care to Keta Medical Center?
If you’re currently receiving ketamine therapy at another clinic and are looking for a new provider, our team can help make the transition as simple and seamless as possible.
- We handle the paperwork — you focus on healing.
Continuing your care without starting over.
clinics in NY & NJ
days a week
physician-supervised sessions
or less — most Spravato patients
Questions? Call (212) 229-9274
Why patients transfer to Keta Medical Center
Convenience across nine locations
With nine clinics across New York and New Jersey, you can switch between locations to fit your schedule. Our team keeps your treatment plan consistent no matter which clinic you visit.
Evening and weekend hours
We are open seven days a week, 9 a.m.–9:30 p.m. on weekdays and 9 a.m.–8 p.m. on weekends. Our hours are built around real patient availability.
Physician-led, board-certified care
Founded by two board-certified emergency medicine physicians, Keta Medical Center has an ER physician and nurse overseeing every treatment session, backed by safety-first, evidence-based protocols.
Coordination of care
Beyond scheduling and support, our physicians coordinate care with your current providers. We also offer in-house psychiatry and ketamine-assisted psychotherapy (KAP), in-person or over Zoom.
Private, comfortable treatment rooms
Each session takes place in a private, calming treatment room. You'll rest in a comfortable recliner with amenities like personal blankets, journals, eye masks, and headphones for music, while our on-site physicians and nurses provide support and clinical oversight from start to finish.
Dedicated patient liaisons
Every patient has access to a patient liaison who's there to make sure your experience is a positive one. Your liaison can answer questions, walk you through what to expect and support you at each stage of treatment.
How the transfer process works
Our streamlined intake for transfer patients means you can switch providers without starting over.
Share your insurance card
Send us your date of birth and a photo of the front and back of your insurance card, and we'll verify your benefits and follow up with clear cost details.
Provide your dosing record
If you've received ketamine infusions in the last year, please share your dosing history from your previous provider.
Share where you're transferring from
Tell us which clinic you're coming from, and we'll coordinate with them for a seamless transition.
What to expect during treatment
Transfer to Keta Medical Center
Share a few details and our intake team will reach out within one business day to complete the transfer.
Your information is used only to complete your transfer. We do not share it. See our privacy policy.
Common questions transfer patients ask
Do I have to start my ketamine treatment over from scratch?
Not necessarily. When you transfer to Keta Medical Center, our physicians review your medical and treatment history. If you’re receiving Spravato, we’ll take care of the insurance paperwork — so you can focus on healing.
Can I continue the same treatment?
In most cases, yes. Keta Medical Center offers Spravato and ketamine infusions, so most patients can continue the same type of treatment they started elsewhere. Our physicians review your medical history and current plan to confirm it’s still the right fit and adjust your care if needed.
What records do you need?
To get started, we’ll need your insurance card (front and back), date of birth, the name of the clinic or provider you’re transferring from and, if you’ve received ketamine infusions in the past year, your dosing record. Treatment notes and a current medication list are also helpful so our physicians can review your full history and continue your care safely.
How quickly can I get started?
We fast-track transfer patients to help you avoid a long gap in treatment. Your start date depends on how quickly we receive your records and, for Spravato, complete insurance verification, but with nine locations and evening and weekend hours, we can usually find an appointment that fits your schedule rather quickly.
Can I transfer from IV ketamine to Spravato?
It’s possible. Our physicians will review your diagnosis, clinical history and insurance coverage to determine whether Spravato is the right next step for you.
Can I transfer from Spravato to IV ketamine?
Yes, if it’s clinically appropriate for you. Our physicians will review your medical history and treatment needs to determine whether IV ketamine is a good fit. Keep in mind that IV ketamine isn’t covered by insurance, but we offer financing through CareCredit and accept FSA and HSA cards.
Will Keta contact my current clinic?
We only contact your current clinic if we need your previous dosing records and you’ve provided written consent. Our team will coordinate directly with your current or previous center so you don’t have to track down paperwork yourself. If you prefer, you can obtain your own dosing records directly from your previous clinic.
Will you work with my current psychiatrist/therapist?
Yes. Keta Medical Center coordinates care closely with your existing mental health providers so your care stays integrated throughout treatment. If you don’t have a therapist or psychiatrist, we can also connect you with our in-house team.
Will my insurance cover treatment at Keta Medical Center?
It depends on your diagnosis, insurance plan and the treatment type. Spravato is FDA-approved for treatment-resistant depression and is covered by most commercial insurance plans and Medicare. IV ketamine is self-pay and costs $500 per infusion. We offer flexible financing through CareCredit and accept FSA and HSA plans. Our team will verify your coverage and walk you through your costs before you begin.
- What healing can feel like
Patient stories in their own words
“I feel true joy and happiness in the simple, everyday moments again.”
- Greater sense of joy and emotional lightness
- Reduced anxiety and mental rumination
- Feeling more like herself again
- Improved focus and ability to engage in daily life
The absence of negativity… that is by far the biggest difference in your daily experience."
- Reduced rumination and dwelling on the past
- More hopefulness about the future
- Greater emotional relief from negativity
- Re-engaging with music, learning, and daily life
- Feeling accepted, comfortable, and supported
“I was pretty much raised thinking that everything that was wrong with me was my fault. Ketamine really freed me from that."
- Mind finally able to rest
- Released decades of self-blame
- Negative thoughts lost their grip
- Began experiencing genuine joy and emotional relief again
“ The voice in my head has always been really, really negative. After one of my sessions, I actually thought, 'But I can make it better.' ”
- Negative self-talk quieted
- Remembered feeling truly loved
- Able to speak positively out loud
- Something shifted after decades of medication
Ready to transfer your care to Keta Medical Center?
Our team is ready to fast-track your transfer and get you back into treatment quickly. Click the button below to get started.