#keta-chatbot,#keta-chatbot *,#keta-chatbot *::before,#keta-chatbot *::after{box-sizing:border-box}#keta-chatbot{position:fixed;z-index:99999;font-family:'Raleway',system-ui,-apple-system,sans-serif;font-size:14px;color:var(--kcb-primary,#3E5076);--kcb-radius:16px;--kcb-line:#E0E4ED;--kcb-bg:#FFFFFF;--kcb-msg-bg:#F4F6FB;--kcb-text:#3E5076;--kcb-muted:#7E8AAB}#keta-chatbot.kcb--bottom-right{right:20px;bottom:20px}#keta-chatbot.kcb--bottom-left{left:20px;bottom:20px}#keta-chatbot .kcb__bubble{display:inline-flex;align-items:center;gap:10px;padding:14px 20px 14px 18px;background:#FDD060!important;color:#fff!important;border:none;border-radius:999px;cursor:pointer;font-family:inherit;font-size:14px;font-weight:700;letter-spacing:.01em;text-shadow:0 1px 2px rgb(62 80 118 / .35);box-shadow:0 6px 24px rgb(253 208 96 / .45);transition:transform .15s ease,box-shadow .15s ease,background .15s ease}#keta-chatbot .kcb__bubble:hover{transform:translateY(-1px);background:#F0C040!important;box-shadow:0 8px 28px rgb(253 208 96 / .55)}.kcb__bubble-icon{display:inline-flex;width:22px;height:22px;align-items:center;justify-content:center}.kcb__bubble-label{white-space:nowrap}@media (max-width:480px){.kcb__bubble-label{display:none}.kcb__bubble{padding:14px}}.kcb__panel{position:absolute;bottom:70px;width:380px;max-width:calc(100vw - 32px);max-height:70vh;min-height:420px;background:var(--kcb-bg);border:1px solid var(--kcb-line);border-radius:var(--kcb-radius);box-shadow:0 18px 50px rgb(62 80 118 / .22);display:flex;flex-direction:column;overflow:hidden;opacity:0;pointer-events:none;transform:translateY(8px) scale(.98);transform-origin:bottom right;transition:opacity .18s ease,transform .18s ease}.kcb--bottom-right .kcb__panel{right:0}.kcb--bottom-left .kcb__panel{left:0;transform-origin:bottom left}.kcb--open .kcb__panel{opacity:1;pointer-events:auto;transform:translateY(0) scale(1)}.kcb__header{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;background:var(--kcb-primary,#3E5076);color:#fff;flex:0 0 auto}.kcb__header strong{font-size:15px;font-weight:700;letter-spacing:.02em}.kcb__close{background:#fff0;border:none;color:#fff;font-size:26px;line-height:1;cursor:pointer;padding:0;width:28px;height:28px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:background .15s}.kcb__close:hover{background:rgb(255 255 255 / .18)}.kcb__messages{flex:1 1 auto;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#FAFBFE}.kcb__msg{max-width:88%;padding:10px 14px;border-radius:14px;line-height:1.45;font-size:13.5px;word-wrap:break-word;animation:kcb-fade-in .18s ease}.kcb__msg p{margin:0 0 6px}.kcb__msg p:last-child{margin-bottom:0}.kcb__msg ul,.kcb__msg ol{margin:6px 0 6px 18px;padding:0}.kcb__msg li{margin:2px 0}.kcb__msg a{color:inherit;text-decoration:underline}.kcb__msg--bot{align-self:flex-start;background:var(--kcb-msg-bg);color:var(--kcb-text);border-bottom-left-radius:4px}.kcb__msg--user{align-self:flex-end;background:var(--kcb-primary,#3E5076);color:#fff;border-bottom-right-radius:4px}.kcb__msg--suggestion{align-self:flex-start;background:#fff;border:1px solid var(--kcb-accent,#7CA1EF);color:var(--kcb-primary);cursor:pointer;font-weight:600;transition:background .12s}.kcb__msg--suggestion:hover{background:#EAF0FC}#keta-chatbot .kcb__msg--matched-followup{align-self:flex-start;background:#fff0;border:none;padding:8px 0 0;color:#3E5076!important;font-size:12.5px;font-weight:600}#keta-chatbot .kcb__msg--matched-followup button{background:#fff!important;border:1.5px solid #3E5076!important;border-radius:999px;padding:5px 14px;font-size:12.5px;font-weight:600;color:#3E5076!important;cursor:pointer;margin-right:6px;margin-top:6px;font-family:inherit;transition:all .12s}#keta-chatbot .kcb__msg--matched-followup button:hover{background:#FDD060!important;border-color:#FDD060!important;color:#fff!important;text-shadow:0 1px 2px rgb(62 80 118 / .35)}.kcb__typing{align-self:flex-start;display:inline-flex;gap:4px;padding:12px 14px;background:var(--kcb-msg-bg);border-radius:14px}.kcb__typing span{display:block;width:7px;height:7px;background:var(--kcb-muted);border-radius:50%;animation:kcb-typing 1.2s infinite ease-in-out}.kcb__typing span:nth-child(2){animation-delay:.2s}.kcb__typing span:nth-child(3){animation-delay:.4s}@keyframes kcb-typing{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@keyframes kcb-fade-in{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.kcb__compose{display:flex;align-items:center;gap:8px;padding:12px;border-top:1px solid var(--kcb-line);background:#fff}.kcb__input{flex:1 1 auto;width:100%;padding:10px 14px;font-family:inherit;font-size:14px;color:var(--kcb-text);background:#fff;border:1px solid #C9D2E8;border-radius:999px;transition:border-color .15s,box-shadow .15s;outline:none}.kcb__input::placeholder{color:var(--kcb-muted)}.kcb__input:focus{border-color:var(--kcb-primary);box-shadow:0 0 0 3px rgb(124 161 239 / .25)}#keta-chatbot .kcb__send{flex:0 0 auto;display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;background:#FDD060!important;color:#fff!important;border:none;border-radius:50%;cursor:pointer;box-shadow:0 2px 6px rgb(253 208 96 / .4);transition:background .15s,transform .1s,box-shadow .15s}#keta-chatbot .kcb__send:hover{background:#F0C040!important;box-shadow:0 3px 8px rgb(253 208 96 / .55)}#keta-chatbot .kcb__send:active{transform:scale(.95)}#keta-chatbot .kcb__send:disabled{opacity:.5;cursor:wait}.kcb__email-form{display:flex;flex-direction:column;gap:10px;padding:14px;background:#fff;border:1px solid var(--kcb-line);border-radius:12px;margin:6px 0;animation:kcb-fade-in .2s ease}.kcb__email-intro{margin:0 0 4px;font-size:13px;color:var(--kcb-text)}.kcb__email-form label{display:flex;flex-direction:column;gap:4px}.kcb__email-form label span{font-size:12px;font-weight:600;color:var(--kcb-text)}.kcb__email-form label em{color:#C56565;font-style:normal;margin-left:2px}.kcb__email-form input,.kcb__email-form textarea{width:100%;padding:9px 12px;font-family:inherit;font-size:13.5px;color:var(--kcb-text);background:#fff;border:1px solid #C9D2E8;border-radius:8px;outline:none;transition:border-color .15s,box-shadow .15s;resize:vertical}.kcb__email-form input:focus,.kcb__email-form textarea:focus{border-color:var(--kcb-primary);box-shadow:0 0 0 3px rgb(124 161 239 / .25)}.kcb__email-form button{padding:10px 18px;font-family:inherit;font-size:13px;font-weight:700;border-radius:999px;cursor:pointer;border:none;transition:background .15s}.kcb__email-form button[type="submit"]{background:var(--kcb-primary,#3E5076);color:#fff}.kcb__email-form button[type="submit"]:hover{background:#2D3A55}.kcb__email-form button[type="submit"]:disabled{opacity:.6;cursor:wait}.kcb__email-cancel{background:transparent!important;color:var(--kcb-muted)!important;border:1px solid var(--kcb-line)!important}.kcb__email-error{font-size:12.5px;color:#9C2929;background:#FCEAEA;border:1px solid #E9B8B8;padding:8px 10px;border-radius:6px}.kcb__email-success{font-size:13px;color:#1F6B3E;background:#E8F5EC;border:1px solid #B9DDC2;padding:10px 12px;border-radius:8px}@media (max-width:480px){.kcb__panel{width:calc(100vw - 24px);bottom:70px;min-height:60vh;max-height:calc(100vh - 100px)}}#keta-chatbot .kcb__gate{display:flex;flex-direction:column;gap:12px;padding:20px;overflow-y:auto;max-height:100%}#keta-chatbot .kcb__gate[hidden]{display:none!important}#keta-chatbot .kcb__gate-intro{margin:0 0 4px;font-size:14px;line-height:1.45;color:var(--kcb-primary,#3E5076)}#keta-chatbot .kcb__gate label{display:flex;flex-direction:column;gap:4px;font-size:13px;color:var(--kcb-primary,#3E5076)}#keta-chatbot .kcb__gate label span{font-weight:600}#keta-chatbot .kcb__gate label em{color:#c0392b;font-style:normal;margin-left:2px}#keta-chatbot .kcb__gate input[type="text"],#keta-chatbot .kcb__gate input[type="email"]{width:100%;padding:10px 12px;border:1px solid #C9D2E8;border-radius:8px;font-size:14px;font-family:inherit;background:#fff;color:var(--kcb-primary,#3E5076);box-sizing:border-box}#keta-chatbot .kcb__gate input:focus{outline:none;border-color:var(--kcb-accent,#7CA1EF);box-shadow:0 0 0 3px rgb(124 161 239 / .18)}#keta-chatbot .kcb__gate-submit{background:#FDD060!important;color:var(--kcb-primary,#3E5076)!important;border:none;padding:12px 16px;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;margin-top:4px;text-shadow:0 1px 0 rgb(255 255 255 / .6);transition:filter 0.18s ease;font-family:inherit}#keta-chatbot .kcb__gate-submit:hover{filter:brightness(.96)}#keta-chatbot .kcb__gate-submit:disabled{opacity:.6;cursor:not-allowed}#keta-chatbot .kcb__gate-privacy{margin:4px 0 0;font-size:11px;line-height:1.4;color:#7E8AAB}#keta-chatbot .kcb__gate-error{background:#fff3f2;border:1px solid #ffd1cd;color:#b3261e;padding:8px 10px;border-radius:6px;font-size:12px;line-height:1.4}